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Terms and Conditions

Winner: B. Tier, VIC

COMPETITION TERMS AND CONDITIONS

COMPETITION

1. This document contains the terms and conditions of entry (“these terms”) into the Go Behind The Scenes with The Pies competition (“Promotion”) and information on how to enter the Promotion and about the prizes which form part of these terms. Entry into this Promotion is deemed acceptance of these terms. By entering this Promotion, the entrant acknowledges that they have read, understood and agree to be bound by and abide by these terms.
2. The promoter is Collingwood Football Club Limited (ABN 89 006 211 196) of Holden Centre, Cnr Olympic Blvd and Batman Ave, Melbourne VIC 3000 ("Promoter”).
3. Subject to the Australian Consumer Law, the Promoter may vary the terms of, or terminate, this Promotion at any time at its absolute discretion without liability to any entrant or other person. The Promoter will not award any prize if the Promotion is terminated for whatever reason. If the Promotion is not capable of being conducted due to circumstances beyond the Promoter’s control, including due to any technical or communications problems, the Promoter reserves the right to amend, suspend or cancel the Promotion.
DEFINITIONS
4. In these terms, the following meanings apply in addition to terms which are defined elsewhere in these terms unless the contrary intention appears:
“Entrant” means a person who is eligible to participate in the promotion in accordance with clause 6 of these terms.
“ISC Apparel item” means an item of clothing produced by the Promoter’s apparel partner ISC that carries the Promoter’s branding.
“MCG” means Melbourne Cricket Ground in Jolimont, Victoria.
"Prize" has the meaning in clause 13.
“Social media” means a Facebook, Instagram or Twitter account.
“Winners” means the Entrant whose name is randomly drawn from all Eligible Entrants.

PROMOTION PERIOD

5. The Promotion will be open from 6.00pm Australian Eastern Daylight Time ("AEDT") on Wednesday 22 March, 2017 and will continue until 6.00pm (AEST) on Wednesday 19 April, 2017 ("Promotion Period").
ELIGIBILITY
6. Entry is open to all Victorian residents aged 18 years or over ("Eligible Entrants"), excluding employees of the Promoter, and other agencies, firms or companies (and their immediate families), who are directly associated with this Promotion.
HOW TO PARTICIPATE
7. To participate in the Promotion and be eligible to win, an Entrant must:
a. Purchase any ISC Apparel item at the Collingwood Shop or shop.collingwoodfc.com.au
b. Have a public social media account during the time of the Promotion and at the time of the draw(s); and,
c. Post a photo wearing their purchased ISC Apparel items via their social media account(s) – using the promotional hashtags #WINWITHISC and #GOPIES
8. One Prize Winner will be randomly drawn at the Holden Centre, Cnr Olympic Boulevard and Batman Avenue, Melbourne, Victoria at 11.00am (AEST) on Friday 21 April, 2017.
9. The Prize will be awarded to the first Eligible Entrant drawn. If an entry is invalid, the next valid entry drawn will win the prize.
10. The result of the Promotion is final. No correspondence will be entered into.
LIMITS OF ENTRY
11. If an Entrant is the Winner, they must consent to and licence the recording and use of their name, character, voice, image and likeness by or on behalf of the Promoter for the purposes of any promotional, marketing or publicity activities by the Promoter. Any such use by, or on behalf of, the Promoter may occur without acknowledgment, remuneration or compensation to the Winner.
12. Limit of one entry per person and may only register as an individual.
PRIZES AND PRIZE RESTRICTIONS
13. The Winner will receive four (4) reserved seat tickets and the opportunity for four (4) people to listen to a pre-match address by a Collingwood Football Club Assistant Coach, watch the players warm-up from the players race and have a photo on the boundary line at the MCG at a Collingwood home game. The total value of the prizes is $200 (inc. GST). Each reserved ticket entitles one (1) person to gain entry to the MCG for the match. The Prize includes a money can't buy experience.
14. The Prize is only valid for the Collingwood v Essendon game on Saturday 8 July 2017 at the MCG. The Prize does not include any travel, accommodation, food or beverages (unless expressly stated).
15. The Prize is provided by the Promoter.
16. The Prize is non-transferable and cannot be exchanged, sold or redeemed for cash or used in conjunction with any other offer or promotion. Any prize with a retail value is in Australian dollars and is the recommended retail value as provided by the supplier correct at the time of printing. The Prize is subject to availability. The Promoter accepts no responsibility for any variation in the value of the Prize or if the Prize is damaged or lost in transit. If for any reason, the Prize Winner cannot experience any component of the Prize as confirmed in writing, then that part of the Prize will be forfeited at the Promoter's discretion and the Promoter shall not be liable for any component forfeited.
17. The Promoter will not be responsible for any costs associated with the use of any Prize. The Winner is responsible for all costs associated with the use of the Prizes including any expenses and costs for travel, accommodation, food or beverages or insurances.
NOTIFICATION OF PRIZE WINNERS AND REDRAWS
18. The Winner will be notified on Friday 21 April 2017 at 12.00pm (AEST) by the Promoter via their winning social media account. If a Winner does not respond within two months, another eligible entrant will be randomly drawn as the winner. The Promoter reserves the right to redraw the Prize in accordance with the terms of the original draw, in the event of a winner being unable to satisfy these terms or forfeiting their right to a Prize.
19. If there are any unclaimed prizes, a prize redraw will be conducted on Wednesday 21 June 2017 at 12.00pm (AEST) at the same time and place as the original draw. If a winner is drawn they will be contacted by their winning social media account.
20. All winners will be notified in writing and their names published at membership.collingwoodfc.com.au
GENERAL
21. Subject to the Australian Consumer Law, the Promoter shall not be liable for any loss or damage whatsoever (including but not limited to direct or consequential loss) or for any personal injury suffered or sustained, including as a result of the Promoter's negligence, in connection with this Promotion or the redemption or use of the Prizes, except for any liability which cannot be excluded by law. The Promoter accepts no responsibility for any tax implications that may arise from winning the Prize.
22. Any questions, comments or complaints regarding this Promotion should be directed to the Promoter.
23. The Promoter shall not be liable for any Prize that may be lost, stolen, forged, damaged or tampered with in any way after it leaves the Promoter’s control.
24. Subject to the Australian Consumer Law, the Promoter accepts no responsibility for any entries not received for any reason during the Promotion Period or for technical difficulties with the entry mechanism and does not warrant that the entry mechanism will be available at all times. Entries will be deemed to be accepted at the time of receipt by the Promoter. No responsibility will be taken for lost, late or misdirected entries.
25. The Promoter's decision in relation to any aspect of the Promotion and Prizes is final and binding on every person who enters and no correspondence will be entered into. Failure by the Promoter to enforce any of their rights at any stage does not constitute a waiver of those rights.
26. Any Entrant who, in the opinion of the Promoter, tampers or interferes with the entry mechanism in any way, or who does not properly comply with the entry process, will be ineligible to win and it is within the Promoter's discretion to not display, or remove entries, from social media and the website.
27. Incomplete, illegible or incorrect entries or entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win.
28. The Promoter reserves the right to disqualify entries in the event of non-compliance with these terms. In the event there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final and binding on each Entrant and no correspondence will be entered into.
PRIVACY
29. The Promoter collects personal information about the Entrants to enter them into the Promotion, to conduct and manage the Promotion, to verify their identity and eligibility to enter, to contact the Winners and publish their names and to comply with its legal obligations as the Promoter. The Entrants agree that the Promoter can use and disclose to selected third parties their personal information for further promotional, marketing and publicity purposes. If Entrants do not provide accurate information or their information is not complete or they do not consent to their personal information being used for these purposes, they may not be able to participate in the Promotion. For more information about how the Promoter handles personal information (including disclosures to third parties which may be to overseas recipients), how to access and correct personal information, how to make a complaint, how the Promoter handles complaints and how to stop receiving direct marketing or to change preferences, read the Promoter's Privacy Policy which is available at www.collingwoodfc.com.au/privacy or at the front desk of the Holden Centre or by calling 1300 MAGPIE (1300 62 47 43) during business hours.


Membership must be paid in full only

Member must select their guernsey size at time of purchase

Cannot be exchanged for any other merchandise offer

Cannot be redeemed for cash

Not available in youth sizing

Guernsey will be sent separately to the membership kit

Offer valid only until midnight, Sunday 16 April

MONTHLY PAYMENT PLAN OPTION

  • The Gala Ball payment may be placed on a 7 (seven) month payment plan.
  • By joining the Monthly Payment Plan, you authorise the Club to debit from your nominated VISA, MasterCard, American Express or Diners Club card in amounts as advised. Diners Club and American Express payments incur a 3.5% surcharge. Other forms of credit or debit cards will not be accepted.
Upon processing - 2 instalments
21 May 2017 - 1 instalment
21 June 2017 - 1 instalment
21 July 2017 - 1 instalment
21 August 2017 - 1 instalment
21 September 2017 - 1 instalment


50% PAY NOW / 50% PAY LATER

  • The Gala Ball payment may be paid off in two equal instalments of $112.50 with the first payment made at the time of purchase and the remaining payment to be paid on 21 October 2017 with membership renewals.
  • Payments must be made in lump sum instalments.
  • On the 21st of each month all outstanding/overdue payments will be attempted to be deducted, should the 21st fall on a weekend, then the payment will be processed on the following business day.
  • It is your responsibility to ensure:
  • The account details you have provided are correct, including notification should the expiry date change
  • You have sufficient clear funds available in the nominated account on the scheduled payment date.
  • If your payment is returned or dishonoured by your financial institution, you will receive notification requesting immediate payment. Any fees levied to you by your financial institution will be payable by you. It is your responsibility to ensure all contact details are correct at all times and to update them if they change.
  • We refer any outstanding balances throughout the season to our collections agency for recovery. This may involve additional costs that you could be responsible for.
  • Each month, all outstanding payments will be attempted to be deducted from your nominated credit card or debit card.
  • If you believe that a payment has been initiated incorrectly, contact our Membership Services Centre on 1300 MAGPIE (1300 62 47 43) during business hours.
  • The Gala Ball will not roll over on the payment plan for 2018.
  • Any outstanding amount at the conclusion of the season will be carried forward to your 2018 membership.

2017 Collingwood Football Club (Club) memberships are subject to the following terms and conditions which include the Club's Privacy Policy.

Upfront and monthly payment plan memberships are subject to automatic roll over each year unless members opt out by the notified deadline. See clause 7.2 for further details and terms.

1. Purchase of a membership
  • If you are successful in your membership application, the Club will issue you a payment confirmation electronically within 5 business days. Your membership card and fulfilment package will be issued within 10 business days from 5 December, 2016. Members who join during the season will receive a membership card (or match entry ticket) prior to the next home game.
  • The Club reserves its right not to accept any membership application form in its absolute discretion.
  • All membership categories are subject to availability.
2. Term of Membership
  • Subject to the following terms and conditions, your Club membership will entitle you to the benefits of Club membership from receipt of your membership payment to 31 October 2017.
3. Membership Categories
3.1 Club Membership Categories and Entitlements
3.1.1 Reserved Seat membership categories
3.1.1.1 Club 5

Entitlements:

  • Reserved Seat access to all home and away games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Guaranteed access to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Priority access to purchase Copeland Trophy tickets
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Access to Legends Lounge at home & away games at the MCG (members must present their membership card to gain access)
  • Signed guernsey in first year of membership
  • Personalised Club 5 membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Invitation to Annual Club 5 Dinner
  • Invitation to Annual Club 5 'Meet and Greet' with players
  • Invitation to end of season Member Forum
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior members also receive Magpie Stars entitlements
  • Members who have a WA address will be given the opportunity to purchase a guaranteed reserved seat ticket to the WA Game.

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.1.2 Legends

Entitlements:

  • Reserved Seat access to all home and away games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Guaranteed access to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Access to Legends Lounge at home & away games at the MCG (members must present their membership card to gain access)
  • Personalised Legends membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Invitation to end of season Member Forum
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior Members also receive Magpie Stars entitlements
  • Members who have a WA address will be given the opportunity to purchase a guaranteed reserved seat ticket to the WA Game.

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.1.3 Cheer Squad

Entitlements:

  • Cheer Squad area access to all home and away games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Guaranteed access to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Access to Legends Lounge at home & away games at the MCG (members must present their membership card to gain access)
  • Personalised Legends membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Invitation to end of season Member Forum
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior Members also receive Magpie Stars entitlements
  • Members who have a WA address will be given the opportunity to purchase a guaranteed reserved seat ticket to the WA Game.

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.1.4 MCG Legends
Entitlements:
  • Reserved Seat access to all home and away games that Collingwood participates in at the MCG in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Guaranteed access to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Access to Legends Lounge at home & away games at the MCG (members must present their membership card to gain access)
  • Personalised Legends membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Invitation to end of season Member Forum
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior Members also receive Magpie Stars entitlements
  • Members who have a WA address will be given the opportunity to purchase a guaranteed reserved seat ticket to the WA Game.

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.1.5 Captains

Entitlements:

  • Reserved Seat access to all home games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Opportunity to enter a ballot to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Personalised Captains membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior Members also receive Magpie Stars entitlements
  • Members who have a WA address will be given the opportunity to purchase a guaranteed reserved seat ticket to the WA Game.

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.1.6 Social Club – Interstate

Restrictions:

  • Available to NSW, SA, and QLD residents only

Entitlements:

  • Reserved seat access to an interstate game in your state of residence and general admission access to five Collingwood home games at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Opportunity to enter a ballot to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior Members also receive Magpie Stars entitlements

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.1.7 Season Ticket – Reserved Seat Home and Away

Entitlements:

  • Reserved seat access to all Collingwood home and away games at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.1.8 Season Ticket – Reserved Seat Home

Entitlements:

  • Reserved seat access to all Collingwood home games at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.1.9 Season Ticket – Interstate

Restrictions:

  • Available to NSW, SA and QLD residents only

Entitlements:

  • Reserved seat access to an interstate game in your state of residence and general admission access to five Collingwood home games at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.1.10 3-Game ANZAC Day

Entitlements:

  • General Admission access to two Collingwood home games at the MCG and Etihad Stadium and reserved seat access to ANZAC Day at the MCG in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.1.11 3-Game ANZAC Day Blockbuster

Entitlements:

  • Reserved seat access to two predetermined Collingwood home games at the MCG and reserved seat access to ANZAC Day at the MCG in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.1.12 MCC Etihad Stadium Reserved Seat Upgrade

Entitlements:

  • Reserved Seat access to all home and away games that Collingwood participates in at Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.1.13 Magpie Stars – Interstate

Entitlements:

  • Reserved seat access to an interstate game in your state of residence (NSW/ACT, SA and QLD only) if membership is linked to an adult interstate membership at the same mailing address
  • Members with a WA address will be given the opportunity to register for a ballot to purchase a reserved seat ticket for the match in Western Australia if membership is linked to an adult interstate membership at the same mailing address.
  • General admission access to all home and away games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.2 General Admission membership categories
  • General Admission access to matches is not guaranteed. Access is subject to capacity and you are encouraged to reserve a seat in order to guarantee entry, particularly at high demand matches. Members will be required to pay additional fees and charges when reserving a seat. Access may be gained to unreserved seating on a first-come, first served basis subject to availability and members can upgrade to a reserved seat at the venue for an additional fee subject to availability.
  • The Club may from time to time where reasonably necessary (and subject to applicable State and Territory Laws and the Australian Consumer Law) vary the terms and conditions of Club Membership. The Club will communicate any change to its membership terms and conditions via the Club membership website. Except for any rights they may have under applicable State or Territory Laws and the Australian Consumer Law, members will have no claim against the Club by reason of any change made to its membership terms and conditions. Any changes will be effective at the time of posting.
3.1.2.1 Social Club – General Admission Home and Away

Entitlements:

  • General Admission access to all home and away games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Opportunity to enter a ballot to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior Members also receive Magpie Stars entitlements

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.2.2 Social Club – General Admission Home

Entitlements:

  • General Admission access to all home games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Opportunity to enter a ballot to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior Members also receive Magpie Stars entitlements

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.2.3 Social Club – Country

Restrictions:

  • Country members must reside at least 120km from the Holden Centre

Entitlements:

  • General admission access to five Collingwood home games at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Opportunity to enter a ballot to purchase a 2017 Grand Final ticket (if Collingwood is a competing team)
  • Social Club keyring
  • Social Club access - Dean Jones Bar (Ponsford Stand – home & away games) and Lindsay Hassett Room (Great Southern Stand – home games only) at the MCG and the Victory Room at Etihad Stadium (home games only); members must present their membership card to gain access
  • Access to purchase Social Club guest passes at the MCG
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Junior Members also receive Magpie Stars entitlements

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.2.4 Season Ticket – General Admission Home and Away

Entitlements:

  • General Admission access to all home and away games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.2.5 Season Ticket – General Admission Home

Entitlements:

  • General Admission access to all home games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.2.6 4-Game – General Admission

Entitlements:

  • General Admission access to four home games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.2.7 Season Ticket – General Admission Country

Restrictions:

  • Country members must reside at least 120km from the Holden Centre

Entitlements:

  • General admission access to five Collingwood home games at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.2.8 International

Restrictions:

  • Available to residents outside Australia only

Entitlements:

  • General Admission access to three home games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine (digital version); the pre-season and end of season editions are emailed to each international member
  • Member pricing on club merchandise
3.1.2.9 MCC Etihad Stadium Upgrade

Entitlements:

  • General Admission access to all home games that Collingwood participates in at Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine (digital version); the pre-season and end of season editions are emailed to each international member
  • Member pricing on club merchandise
3.1.2.10 Magpie Stars

Entitlements:

  • General Admission access to all home and away games that Collingwood participates in at the MCG and Etihad Stadium in the 2017 AFL Premiership Season
  • Priority access to purchase a ticket to Weeks 1-3 of the 2017 AFL Finals Series (if Collingwood is a competing team)
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • Access to a Member Cap (up to January 31, 2017)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
  • Access to one pre-game clinic held at the MCG prior to a Collingwood home game
  • Access to a Magpie Stars school holiday clinic held at Collingwood Football Club

Junior Members aged 5-9 years receive:

  • Adam Treloar hero hologram
  • Stationary kit
  • Sticker sheet
  • Drawstring bag
  • Pencil case

Junior Members aged 10-14 years receive:

  • Adam Treloar hero hologram
  • Headphones
  • Calendar
  • Tablet cover
3.1.3 Non Access membership categories
3.1.3.1 Magpie Insider

Entitlements:

  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • 2017 Member Scarf (adult and concession memberships only)
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine (digital version); the pre-season and end of season editions are emailed to each international member
  • Member pricing on club merchandise
3.1.3.2 MCC Magpie Insider

Entitlements:

  • MCC branded Member Scarf
  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine (digital version); the pre-season and end of season editions are emailed to each international member
  • Member pricing on club merchandise
3.1.3.3 Magpie Nest Toddler

Entitlements:

  • Personalised membership card
  • Lanyard
  • Bumper sticker
  • Junior football
  • Towel poncho
  • Magpies puzzle
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.1.3.4 Magpie Nest Baby

Entitlements:

  • Personalised membership card
  • Lanyard
  • Baby certificate
  • #1 Draft Pick romper
  • Milestone cards
  • Bucks' Brief weekly email video report
  • Two editions of 'In Black & White' magazine; one copy of the pre-season and end of season edition is mailed to each member household
  • Member pricing on club merchandise
3.2 Membership Classifications and Concessions
3.2.1 Family
  • Family memberships are available for two adults and up to two juniors (under the age of 15 as of 1 January 2017).
3.2.2 Junior
  • To be eligible for a Junior membership, the applicant must be 5 years of age or more and under the age of 15 as at 1 January 2017. Children aged under four at 1 January 2017 are entitled to attend matches without a Club membership, however they must not occupy a seat.
3.2.3 Student
  • Student concession is available to people studying full-time in 2017. Your membership application/renewal form must be accompanied by a copy of your 2017 student card or a photocopy of a stamped, receipted 2017 enrolment form from your education institution
3.2.4 Pensioner
  • Pensioner concession is available to people holding a 2017 pensioner concession card issued by Centrelink, the Department of Health and Community Services, the Department of Community Services or the Department of Veteran Affairs. A Heath Care or Health Benefit card will not be accepted. Your membership application/renewal form must be accompanied by a photocopy of your pension card. Pension cards must be valid for the duration of the 2017 football season.
3.2.5 Companion card holders
  • Anyone holding a Government issued Companion Card is entitled to one complimentary membership for their carer.
  • Once you have purchased your membership, you are required to send through proof of your Companion Card and the Club will then issue you with a complimentary membership in the same membership category as the one you have purchased to allow your carer access to the games when caring for you.
3.2.6 Country
  • Club members living in excess of 120km from the Holden Centre are eligible for Country membership. When applying for or renewing a country membership, you will need to supply a proof of residency (for example, a copy of your rates notice or a utilities bill) to verify your address. PO Box addresses will not be accepted without supporting documentation.
3.2.7 Western Australia Residents
  • Members who hold a Club 5, Legends, MCG Legends, Captains or Social Club membership registered to a WA address will be given the opportunity to purchase a guaranteed reserved seat ticket to Collingwood’s WA Game in the 2017 AFL Premiership Season.
  • All other members with a WA address will be given the opportunity to register for a ballot to purchase a reserved seat ticket.
3.2.7.1 WA Ballot Terms & Conditions
  • Given the restricted number of tickets available to Collingwood’s game in WA, a ballot will decide the allocation of tickets to members who do not have guaranteed access.
  • All information regarding the ballot will be communicated via email only.
  • The ballot is only open to eligible members who are WA residents and possess a valid credit/debit card.
  • To enter the ballot, members must register their interest by a specific date. This date will be confirmed by the Club once the 2017 fixture has been released. The Club will email eligible members prior to this date.
  • You can register for the ballot once only.
  • Entry to the ballot does not guarantee that you will be allocated tickets. There is a strict limit of one (1) ticket per eligible member.
  • Subject to the Australian Consumer Law, no responsibility is accepted for registrations which are lost, corrupted, and incomplete or for any failure to provide required information.
  • The winners of the ballot will be selected at random. Such selection is final. No correspondence shall be entered into.
  • Members who are successfully selected in the ballot, will be notified by the Club via email and must purchase tickets to the game via their My Magpies Account.
  • All ticket purchases are subject to Ticketmaster's terms and conditions.
  • Unsuccessful applicants will receive a notification by the Club via email.
  • It is the responsibility of the member to check their email and to notify the Club of any change to their contact details.
  • Successful applicants are required to purchase their tickets by a specific date. This date will be confirmed by the Club via email to eligible members. Any member who does not purchase their ticket by then will forfeit all rights to purchase these tickets.
  • Entry to the ballot implies acceptance of these terms and conditions.
  • Subject to the Australian Consumer Law, the Club reserves the right to suspend, cancel or modify the ballot at any time (and for any reason) without notice
3.3 Interstate Ticketing (excluding WA members)
  • Members eligible for interstate ticketing include members with an interstate membership in SA, QLD, NSW, ACT, and members with a Social Club or higher membership category living in that state.
  • All correspondence regarding interstate ticketing will be sent via email
  • Tickets must be selected via the My Magpies Account seating map
  • It is the member’s responsibility to allocate and print their own ticket 24 hours prior to the game
  • If two games are scheduled in the state in one season, the member will be offered a ticket to their game of choice. If the member does not select a game, they will default to the second fixture game.
3.4 Toyota AFL Finals Series entitlements
  • Each member's access to the Toyota AFL Finals Series matches will be determined in accordance with their respective membership category and corresponding entitlements. Please refer to the terms of your particular membership for further detail. The Club will communicate information relating to members' access to Toyota AFL Finals Series matches in late August 2017 should the Club be participating in the Toyota AFL Finals Series.
4. Transfer of Membership Card Entitlements
  • Club members may transfer their membership entitlements (or tickets) to a family member or friend providing that the family member or friend is at the equivalent level of entry. If a Concession or Junior member transfers a membership entitlement or ticket to an adult, the adult will be refused entry and will have the membership card or ticket confiscated at the gates. The ticket will not be returned to the member and a replacement fee (to be advised by the Club) will apply for the issue of a new membership card.
5. No Onselling
  • Club membership cards and Legends Bay tickets may not, without the prior written consent of the Club, be on sold (including via on-line auction sites) or used for advertising, promotion, fundraising or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If a ticket is on sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission. Penalties apply (including cancellation of any offending member's Club membership without a refund).
6. MCC and AFL Member Upgrades
6.1 AFL Members
  • AFL Members may nominate a club of support and by doing so consent to the AFL providing their personal details to that club, so they may contact you, for example in relation to membership pack fulfilment and finals access. AFL Members who have nominated a club of support may purchase a club reserved seat membership upgrade.
6.2 MCC Members
  • MCC members may purchase a club upgrade via the Collingwood Football Club or Melbourne Cricket Club.
7. Payment
  • Payment of your Club membership fee may be made in one of the following ways:
7.1 Full Payment
  • Your full membership fee can be paid via any one of the following methods: VISA, MasterCard, American Express, Diners Club, BPay, Australia Post Billpay, Cheque, Cash or EFTPOS.
7.2 Payment Plan
7.2.1 Upfront Payment Plan and Automatic Rollover
  • The Upfront Payment Plan payment will be deducted in one instalment on 21 October each year via a nominated VISA, MasterCard, American Express or Diners Club cards. Diners Club and American Express payments incur a 3.5% surcharge. Other forms of credit or debit cards will not be accepted.
  • By joining the Upfront Payment Plan, you authorise the Club to debit from your nominated credit card or debit card in amounts as advised.
  • The 2017 instalment will be withdrawn on 21 October 2016. If payment fails to transfer between institutions on 21 October 2016, further attempts will be made to clear the funds until successfully processed.
  • Members applying for the Upfront Payment Plan after the scheduled payment (21 October 2016) will have their payment deducted upon applying.
  • It is your responsibility to ensure:
    • The account details you have provided are correct, including notification should the expiry date change.
    • You have sufficient clear funds available in the nominated account on the scheduled payment date.
  • If your payment is returned or dishonored by your financial institution, you will receive notification requesting immediate payment. Your 2017 membership will not be confirmed until payment has been processed. Any fees levied to you by your financial institution will be payable by you. It is your responsibility to ensure all contact details are correct at all times and to update them if they change.
  • If you believe that a withdrawal has been initiated incorrectly, contact our Membership Services Centre on 1300 MAGPIE (1300 62 47 43) during business hours.
  • By joining the Upfront Payment Plan you will automatically be included into an auto renewal agreement, facilitating automatic rollover of your membership from year to year until you opt out of the Upfront Payment Plan.

  • The Club will provide you with 14 days’ notice in writing of changes in the new amount of your next season’s membership prior to the payment being deducted.
  • To opt out of the Upfront Payment Plan prior to the payment being deducted, a request must be received by the Club by 5pm (AEDT) on Tuesday 18 October, 2016. This can be done by signing and returning the authorisation notice issued by the Club or online by visiting membership.collingwoodfc.com.au/renew and logging into the member’s MyMagpies account. If the Club has not received an authorisation notice or online instruction specifying that you wish to opt out of the Upfront Payment Plan, then you are deemed to have agreed to purchase a 2017 membership. Your rolled over membership cannot be cancelled under clause 13 unless you provide sufficient evidence to the Club's satisfaction by 31 December 2016 that you did not receive notice of the opt out option and membership fees for the 2017 membership, in which case, the Club will cancel your membership and refund your membership fees.
  • The Club will provide you with 14 days’ written notice of any changes to the terms and conditions of the Upfront Payment Plan.
7.2.2 Monthly Payment Plan and Automatic Rollover
  • The Monthly Payment Plan payments will be deducted in instalments on the 21st of each month, beginning from 21 October each year via a nominated VISA, MasterCard, American Express or Diners Club card. Diners Club and American Express payments incur a 3.5% surcharge. Other forms of credit or debit cards will not be accepted.
  • By joining the Monthly Payment Plan, you authorise the Club to debit from your nominated credit card or debit card in amounts as advised.
  • The first instalment will be withdrawn on 21 October 2016, with further payments on the 21st of each following month, or the next business day if the 21st falls on a weekend. If any payment fails to transfer between institutions on the 21st, further attempts will be made to clear the funds until successfully processed.
  • On the 21st of each month all outstanding/overdue payments will be attempted to be deducted.
  • For members who apply for the Monthly Payment Plan after the first scheduled payment (21 October 2016) their monthly scheduled payments will reflect their total payments due divided equally over the remaining payment months (the final payment month is September 2017)
  • Members with outstanding debt from previous years will be able to renew their membership for 2017, however the outstanding money owing will be attempted to be deducted with the first instalment. Until all outstanding money owing is paid, you will not receive your membership pack.
  • It is your responsibility to ensure:
    • The account details you have provided are correct, including notification should the expiry date change
    • You have sufficent clear funds available in the nominated account on the scheduled payment date.
  • If your payment is returned or dishonoured by your financial institution, you will receive notification requesting immediate payment. Any fees levied to you by your financial institution will be payable by you. It is your responsibility to ensure all contact details are correct at all times and to update them if they change.
  • The Club may suspend or cancel your membership if on two consecutive occasions your payment is dishonoured by your financial institution. You will be notified if we suspend or cancel your membership and your barcode will be blocked for games until the membership payments are brought up to date. Please note that at least 24 hours will be needed to reinstate your membership once payment is received. Members affected will have their seat returned for resale at each game and if their payments are brought up to account on game day, will be issued with a different seat for that game.
  • If your membership is suspended or cancelled, all membership benefits including access to Collingwood games, Collingwood functions, Social Club and Legend Lounge Access and access to purchase Finals tickets through the members presale will be suspended.
  • We refer any outstanding balances throughout the season to our collections agency for recovery. This may involve additional costs that you could be responsible for.
  • Each month, all outstanding payments will be attempted to be deducted from your nominated credit card or debit card.
  • If you believe that a payment has been initiated incorrectly, contact our Membership Services Centre on 1300 MAGPIE (1300 62 47 43) during business hours.
  • By joining the Monthly Payment Plan you will automatically be included into an auto renewal agreement, facilitating automatic rollover of your membership from year to year until you opt out of the Monthly Payment Plan on these terms and conditions unless varied.
  • The Club will provide you with 14 days’ notice in writing of changes in the new amount of your next season's membership and the amount of your monthly deduction prior to the first payment being deducted.
  • To opt out of the Monthly Payment Plan prior to the first payment being deducted, a request must be received by the Club by 5pm (AEDT) on Tuesday 18 October, 2016. This can be done by completing, signing and returning the authorisation notice issued by the Club or online by visiting membership.collingwoodfc.com.au/renew and logging into the member’s MyMagpies account. If the Club has not received an authorisation notice or online instruction specifying that you wish to opt out of the Monthly Payment Plan, then you are deemed to have agreed to purchase a 2017 membership. Your rolled over membership cannot be cancelled under clause 13 unless you provide sufficient evidence to the Club's satisfaction by 31 December 2016 that you did not receive notice of the opt out option and membership fees for the 2017 membership, in which case, the Club will cancel your membership and refund any amounts deducted.
8. Reserved Seat Return Program
  • By returning your seat for resale through the Club's Reserved Seat Return Program, you confirm your understanding and acceptance of the below Terms and Conditions of the program in addition to the membership terms and conditions. In the event of any inconsistency, the below terms and conditions apply.
  • The Reserved Seat Return Program applies to members who hold a reserved seat at the MCG for Collingwood Home games as part of their membership package. This excludes members who have access to the Legends Bays.
  • You may give up your rights to access and use your seat at any home game that has not been played by using one of the following methods:
    • Online, by logging into your MyMagpies Account with your membership number and password, selecting 'Return Seat' and nominating the game or games for which you wish to return your seat. This can be done at any time, up until four hours prior to the start of the game, or,
    • By contacting the Membership Services Centre on 1300 MAGPIE (1300 62 47 43) during business hours only (Monday to Friday, 8.30am to 5.00pm AEST/AEDT) at least four hours prior to the start of the game if the game is on a business day or if the game is not on a business day, by 5pm on the business day immediately prior to the relevant game.
  • Seats cannot be returned by emailing the Club membership email address.
  • Once you return your seat for any game by completing one of the methods set out above, it cannot be retrieved or accessed for use by you for that game.
  • Return credits are awarded only if the returned seat is successfully on-sold by Ticketek for any game. There is no guarantee that a returned seat will be on-sold.
  • You agree and acknowledge that:
    • your returned seat will be available for sale on the usual terms and conditions and pricing that applies at the time of sale of tickets for the relevant game;
    • the resale of your returned seat is not guaranteed and the Club and Ticketek are not responsible for ensuring the resale of your seat;
    • you cannot specify any price at which or any terms or conditions on which the seat will be resold; and,
    • you will not attempt to retrieve or access your returned seat.
  • To the fullest extent permitted by law (including, without limitation, the Australian Consumer Law), the Club shall in no circumstances be liable to you for any indirect or consequential losses or any loss (whether direct or indirect) arising out of your participation in the Reserved Seat Return Program, including (without limitation) from the resale or failure to resell your seat.
  • Credit earned on seats successfully resold may only be redeemed on the following season's membership renewal and is not transferable.
  • Seat return credits are not refundable and not redeemable for cash.
  • If your seat is successfully sold, the credit will be allocated to your MyMagpies Account within seven (7) working days after the completion of the game for which the seat was resold and you will be advised by email. If you do not have a valid email listed with the Club you will be required to contact the club to request this information.
  • Credits are only awarded for seats that are resold through nominated Ticketek outlets or Ticketek.com.au. Tickets sold or purchased for any seat through any other forum are not eligible for seat return credit.
  • Total seat return credits will be calculated and automatically credited to membership accounts at the completion of the home and away season; the total credit amount will appear on the following year’s membership renewal invoice.
  • Full list of credits applicable for the 2017 season are:
    • $10 for every resold adult and concession seat
    • $5 for every resold junior seat
  • The Club decision on issuance of seat return credits will be final and cannot be contested.
  • Any member that is financially non-compliant for the 2017 season will be unable to return their seat for resale.
  • The Club reserves the right (subject to applicable State or Territory laws and the Australian Consumer Law) to change any of the above terms and conditions by making them available on the Club's website at membership.collingwoodfc.com.au. Any changes will be effective at the time of posting for any seats returned by a Reserved Seat member after the date of posting.
  • The Club reserves the right (subject to applicable State or Territory laws and the Australian Consumer Law) to terminate the Reserved Seat Return Program at any time. Credits will be awarded to reserved seat members for all seats returned prior to the date of termination, in accordance with these terms.
9. Member Cap
  • A Member Cap is available to all adult, concession and junior members who join prior to the cut-off date ("eligible members").
  • Eligible members must join before 31 January 2017 after which time the Member Cap may no longer be available.
  • Eligible members who are part of an automatic renewal agreement from 2016 will automatically receive access to a Member Cap if they are financially compliant at 31 January, 2017.
  • Member Caps are subject to availability and once sold out, will no longer be available.
  • Members who have multiple memberships per account only get access to one Member Cap.
10. Member Scarf
  • The 2017 Member Scarf will be given to all adult and concession members and is based on each member’s consecutive years of financial membership. Members can query their years of membership by contacting the Membership Services Centre on 1300 MAGPIE (1300 62 47 43) during business hours, however the final decision is at the discretion of the Membership Strategy Manager.
  • If a member disputes their consecutive years of membership, a statutory declaration must be signed and provided to the Club if the disputed years is greater than five years from what the Club has on record.
  • If a member disputes their years of consecutive membership to be in excess of 50 years, the member is required to attend a meeting with the Membership Strategy Manager and General Manager Membership & Merchandise at the Club.
11. GST and Levies
  • Except where expressly noted, all prices include GST and any applicable venue levy.
12. Refund Policy
  • Subject to the Australian Consumer Law, once a membership has been purchased, memberships are non-refundable.
  • Subject to the Australian Consumer Law, there will be no refunds available if you wish to terminate your membership prior to the end of your agreement on 10 October, 2017.
13. Cancellation Policy
  • Club memberships are valid from the date of joining until 10 October, 2017.
  • By becoming a member of the Club, you agree to this term of membership.
  • In exceptional circumstances, if a member wishes to cancel their membership, the Club will advise the member to submit a written request to Membership Services via email to membership@collingwoodfc.com.au or post to PO Box 165, Abbotsford VIC 3067 for consideration at its discretion.
  • If the fulfilment items have been sent prior to the request for cancellation, the membership product will not be cancelled or refunded, subject to the Australian Consumer Law.
  • The Club reserves the right to cancel or suspend a membership without refund of any member that breaches the terms and conditions of membership. Any membership cancelled by the Club will result in consecutive years of membership being ceased.
  • The Club reserves its right to cancel a member's Club membership without a refund where that member is deemed by the Club to have breached these terms and conditions (including where that member attempts to transfer or sell their Club membership and/or associated benefits).
14. Club Member Conduct

  • While barracking and supporting your club is a vital part of the game, offensive or aggressive behaviour (including yelling and swearing when dealing with Club staff, agents or AFL or other event staff) will not be tolerated. Club members who consume alcohol on a match day are to do so responsibly. Drunkenness will not be tolerated. The Club endorses the AFL's stance on vilification and has a zero-tolerance for members or supporters that abuse the opposition, opposition supporters, or umpires on grounds of race, religion, gender and sexuality. Club members whose conduct in the Club's opinion breaches this clause may face penalties, including suspension or cancellation of membership without refund.
15. Changes to Club membership Terms and Conditions
  • The Club may from time to time where reasonably necessary (and subject to applicable State or Territory Laws and the Australian Consumer Law) vary the terms and conditions of Club membership. The Club will communicate any change to its membership terms and conditions via the Club membership website or email. Except for any rights they may have under applicable State or Territory Laws and the Australian Consumer Law, members will have no claim against the Club by reason of any change made to the terms and conditions of Club membership.
16. General Venue Rules
  • Club members must adhere to all rules, policy and restrictions imposed by the venues attended by the Club member including providing their bags for inspection and allowing physical security checks. All venues are smoke-free. Patrons are not permitted to bring alcohol into any venue and must adhere to strict restrictions placed on alcohol consumption in designated areas at all venues. Umbrellas are not permitted to be opened anywhere within viewing areas at any time on match day.
17. Membership Cards & Tickets
  • Membership cards remain the property of the Club. If a Club membership card is lost or stolen, please contact the Club's Membership Services Centre on 1300 MAGPIE (1300 62 47 43) during business hours and the Club will then issue a replacement Membership card subject to receipt of the replacement card fee (as advised by the Club). The card will be replaced at no cost upon provision of a police report or statutory declaration detailing the theft.
17.1 Membership Cards
  • Delivery – Your Club membership card is personalised. Membership cards will be mailed out as soon as practicable after your application has been processed.
  • Lost Cards – If you lose your membership card you will be required to present a signed original statutory declaration to the Club. A membership card replacement fee of $25 will be charged. Replacement membership cards will be mailed out to you and cannot be issued on game day.
  • Forgotten Cards – the Club can provide you with a replacement ticket on the day for a cost of $10. If you have lost your membership card you will be required to pay the $25 replacement fee.
17.2 Print your own tickets (also known as the TicketFast system)
  • This service is only available for members with a reserved seat at the MCG or Etihad Stadium. Log into your MyMagpies Account to print tickets. Once you have printed your ticket for a game your barcode on your membership card will be made inactive for this game. It will not be possible to reactivate your card for this game. If you lose your tickets you have the option of re-printing tickets through your MyMagpies Account. This service is only available for Collingwood home games at the MCG and Etihad Stadium. TicketFast will close one full business day before the game. Actual closing times and dates will be announced once the 2017 AFL fixture has been released. Tickets are not available for mobile scanning.
17.3 Seat forwarding
  • If you are a season ticket reserved seat holder, you can make your seat(s) available to family and/or friends to use on any game day. This option allows you to keep your membership card and your family/friends can receive daily paper tickets via email to gain access to the MCG and Etihad Stadium on game day. You can forward your seat to a family member or friend through your MyMagpies Account up until one business day prior to the match.
18. Voting Rights
  • All members over 18 years of age who hold a Club 5, Legends, MCG Legends, Captains or Social Club membership are eligible to vote at the Club's Annual General Meeting.
19. Members' Privacy
  • The Club respects your privacy. All personal information we collect about you and individuals whose information you provide to the Club, us such as family members, will be used and disclosed by the Club and on behalf of selected third parties in accordance with our Privacy Policy which you agree when you sign up as a Club member. You agree you are authorised to provide the information you give us about others. This may include for promotional and direct marketing purposes and other uses and disclosures as specified in our Privacy Policy which is available at www.collingwoodfc.com.au/privacy or at the front desk of the Holden Centre or by calling 1300 MAGPIE (1300 62 47 43) during business hours. Your personal information is kept securely and confidentially. Although you may choose to only provide us with certain information, please be aware that this choice will affect the type and quality of service we provide to you and it may also result in delays. Our Privacy Policy explains how to request access to or correction of the personal information the Club holds about you and how to make a privacy complaint and how the Club handles complaints.
20. Telephone and Internet Renewals
  • Members may renew their Club membership over the telephone or online. By renewing over the telephone or online, you accept these terms and conditions of Club membership (as amended by the Club from time to time).
21. Reserved Seat Changes
21.1 Renewing members
  • Seating areas at the MCG and Etihad Stadiums are subject to change and are made upon consultation with the venue.
  • 2016 members who wish to retain their current reserved seat in 2017 must ensure that their membership payment has been completed no later than 5pm (AEDT) on Friday 18 November 2016. This can be done online, via telephone or in person at the Holden Centre
21.2 Change/Upgrade Application
  • If you are a renewing member and wish to change your seat/upgrade your membership, you may do so from Friday 24 November 2016 once all unsold seats have been released for sale. You must be a financial member to request a reserved seat change.
21.3 Seating preferences
  • The Club is unable to, and does not, guarantee that your seating preference will be able to be accommodated.
21.4 New members
  • If you are adding a new member you will be contacted to confirm which seating is available.
21.5 Group Seat Requests
  • If you wish to be seated with specific members or if you are introducing new members who you would like to sit with, all forms

EVENT TERMS AND CONDITIONS

 1. General

  • The following conditions are both of sale (including any resale or subsequent assignment) and conditions of attendance at the event. You agree to these terms and conditions by registering for and attending a Collingwood Football Club (CFC) event or an event sold by CFC on behalf of a third party. If you choose not to be bound or fail to abide by the terms and conditions, your attendance at the event may be prohibited. If you are booking on behalf of other attendees you should direct them to these terms and conditions.

2. Prices and payment

  • All prices are inclusive of GST. Payment in full is required at the time of booking (or unless otherwise specified). Where concessions are applicable, suitable and valid identification must be provided. Payment can be made online, in person or by phone with a credit card (or unless otherwise specified).

3. Ticket limits

  • Limits of the number of tickets that can be purchased for any event may apply at the discretion of CFC. If you exceed the ticket limit, any or all of your orders and tickets may be cancelled without notice by CFC in its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

4. Conditions of entry

  • It may be a condition of entry to individual events that a search of the person and / or their possessions will be required at the time of the entry to the venue. Cameras, audio and video recorders may not be permitted. The right is reserved to broadcast or telecast any event live or delayed. Entry may be refused if tickets are damaged or defaced in any way.

5. Program

  • CFC reserves the right to alter the event program as advertised at any time without prior notice, including the date, venue, seating arrangements, audience capacity, entertainment and activities. Every effort will be made to ensure a program of equivalent standard. If the date, time or venue of an event is rescheduled or changed, your ticket will remain valid for the rescheduled date, venue and time.

6. Event postponement

  • Should an event be postponed due to unforeseen circumstances, all tickets purchased for the original date will be transferred to the rescheduled date.

7. Event cancellations

  • Should an event be cancelled due to unforeseen circumstances, CFC will endeavour to process a full refund within 30 days of such circumstances becoming known.

8.Substitutions

  • Should an attendee be unable to attend the event, they may send someone else in their place. Bookings will remain under the original booking name.

9. Refunds

  • If you cannot attend a rescheduled event and you contact us for a refund in a timely manner by emailing us at membership@collingwoodfc.com.au and provide the original ticket(s) and proof of purchase, CFC will refund to you the ticket price inclusive of booking fees but exclusive of delivery or mail fees and/or any processing surcharge.
  • If you are entitled to a refund and CFC has not already mailed your ticket, then CFC will also refund you any delivery fee associated with the purchase of such ticket(s).
  • CFC reserves the right to not refund, exchange or substitute tickets after purchase nor replace tickets that may have been stolen, lost or destroyed, other than as set out in these terms and conditions, except as required by law.
  • Please treat your tickets like cash as we cannot replace lost tickets.
  • If a refund is made, CFC may, to the extent permitted by law, retain any fee it has been charged.
  • All refunds will only be made back to the credit card of the individual, organisation or institution used in the original transaction from which payment was received.
  • Notwithstanding these terms and conditions, if you use a “disposable" or “temporary" credit card (such as those purchased over the counter at supermarkets) for your purchase, we are not able to make any refund to you unless 
    • (a) you can provide full details of the credit card;
    • (b) the credit card remains valid; and
    • (c) you can produce the online purchase receipt.

10. Lost tickets

  • CFC reserves the right to charge a fee for the replacement of tickets. CFC reserves the right not to replace tickets where seating is not allocated (general admission tickets).

10. Image Release

  • In registering or booking for and attending CFC events, attendees grant permission to CFC, its agents and others working under its authority, to take and to have full and free use of video/photographs/recordings containing the attendee's image/likeness.
  • These images may be used for any purpose by or for CFC including promotional, news, on-line/multimedia, research and/or education. Attendees agree that they are not entitled to remuneration, residuals, royalties or any other payment from CFC in respect of their image/likeness or its use. Attendees release, discharge, and hold harmless, CFC and its agents from any and all claims, demands or causes of actions that they may hereafter have by reason of anything contained in the photographs or video.
  • If an attendee is under the age of 18, the attendee's parent or guardian agrees that CFC has the parent or guardian's permission to use any photograph, video or recording of the attendee for the purpose and on the bases explained above.
  • Should an attendee or an attendee's parent or guardian not agree to the above image release, they must advise CFC in writing by emailing membership@collingwoodfc.com.au

11. Event attendance

  • The right of admission to an event may be subject to the venue's terms of admission.
  • CFC does not accept any responsibility for the security of or safety of the personal belongings of either you or those who attend the event with you.
  • Attendance is voluntary and at the individual's own risk and except for any liability that cannot be excluded by law, CFC (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the event.

12. Behaviour

  • You must be fully responsible for your own conduct and for the conduct of those who attend the event with you.
  • CFC reserves the right to prohibit entry of any person to a CFC event, or eject any person from a CFC event based on behaviour deemed inappropriate by CFC staff and/or its agents and others working under its authority.

13. Resale and/or use of tickets

  • Tickets may not, without the prior written consent of CFC, be resold or offered for resale at a premium (including via on-line auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer.
  • If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission.

14. Scalping warning

  • The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties.

15. Privacy and communications

  • CFC handles the personal information it collects in connection with events payments, bookings and attendance in accordance with its privacy policy which can be found at: www.collingwoodfc.com.au/privacy or is available by calling 1300 MAGPIE (1300 62 47 430) during business hours. Our privacy policy explains how we use and disclose the personal information (including any overseas disclosures), how to request access to or correct your personal information and how to make a privacy complaint and how we handle complaints. CFC will use and disclose your personal information to process payments, deal with enquiries and disputes, manage events and it may also send you information about CFC events, promotions and specials and on behalf of selected third parties. The terms of the Privacy Policy form part of these terms and conditions.
  • You confirm that you have the consent of all the individuals whose personal information you provide to CFC and you have let them know about CFC's privacy policy.
  • If you do not wish to receive updates from CFC or selected third parties, you can call 1300 MAGPIE (1300 62 47 43) during business hours or email membership@collingwoodfc.com.auto opt out.
  • For more information about opting out of further direct marketing communications refer to our Privacy Policy.

16. No waiver by CFC

  • Any waiver by CFC, when exercising any right, power or provision of these terms and conditions, does not mean a waiver of any other right, power or provisions or the same one in the future. Also any delay in exercising a right, power or provision should not be taken to be a waiver by CFC.

17. Severance

  • If any or any part of these terms or conditions are found to be unenforceable,

18. Laws of Victoria

  • These terms and conditions and any claims, actions or disputes are governed by the laws of Victoria.